![]() ![]() I am unsure if this error is purely due to serial alone, but assume at this point that it is likely.ġ.Should I be worried about my Samsung failing, despite clean reports in other software?Ģ. It also has no problem with other non-seagate drives like the OCZ. Instead there are 'honest', free tools such as HDDScan and Victoria for Windows. Seatools error 6C9AC2A4 is "Serial number not detected, SeaTools did fail the drive" however it also shows the serial number just fine. If you want a true indication of the physical state of your drive, SeaTools and DataLifeGuard should be avoided. (maybe the CRC error logged was this? nfi if the log occurred recently or not, but the drive has not been reseated since the odd write error so I expected to see it again if that where the case) Check disk suddenly showed an error to repair, did so, with no further occurrence since. More recently when I attempted to create a folder and save a file or two windows produced some kind of write error I failed to note down. Never noticed any issues while using the drive, but stopped using it as primary a month or so ago. Not sure if it should be degrading that quickly or not. ![]() Health generally reports around 85% to 100% depending on tool while my much older 60Gb Vertex 3 is at 100% rated in all tools. Samsung magician states healthy but provides no actual tests to run. check, short and long tests in seatools (immediate fail with error code 6C9AC2A4 for all), however passes all such tests in CrystalDiskInfo, HDTune, SpeedFan & HD Sentinal. If your system fails to boot, see the Troubleshooting section 5 later in this file. The system will boot to the FreeDOS operating system. The Seagate ST4000VN000 that is.256GB Samsung 830 SSD on latest firmware failing S.M.A.R.T. Reboot your system-Insert the SeaTools CD and reboot or power on your computer. That drive 'is' on the compatibility list. ![]() It then did the same a couple of weeks later. Re-inserting in the QNAP, the drive was rebuilt and now recognised as OK. SeaTools Test Codes are based on the type of test that failed and the product serial. If your hard drive is a component in an OEM system, then the OEM covers the drive warranty. Seagate product warranty status depends on how the product is sold. What should I do Seagate and Maxtor Manager and SeaTools have diagnostic software built into the program that can test the functionally of the drive. Please save this code if you are planning a warranty exchange. On removing the drive tested with a variety of tools and the drive was passed as perfect. What should I do The Seagate Diagnostic software has produced an 8 digit error code. After almost a year working fine, drive 1 of a 4 bay NAS with RAID 5 was suddenly designated as failed. Johnbirt wrote:I have exactly the same issue on a TS 453S Pro with a Seagate drive. Since it worked fine for a year and ALL 4 drives are perfect I am pointing the finger at one of the many firmware upgrades that have been output in recent months but a fat lot of good that will do me. My NAS so far is behaving OK since the second alleged failure. How hard can that be? Computers in general are not that picky so why should an NAS be. To my mind the onus should be on QNAP to design its software and firmware to cope with ANY generic HDD designed for NAS devices. in addition to explanations of error codes are available in this option. Drive Self Test (DST) is a thorough diagnostic routine that is built in to the hard drives firmware. Get the SeaTools diagnostic disc from Seagate. Seagate SeaTools is free hard drive testing software that comes in two forms. In some situations when the drive is offline running a Drive Self Test, the drive gives its own DST result code. QNAP support pointed the finger at the drive not being on the compatibility list of which there are a miserable list of 2 above 1TB and non greater than 2TB. The drive in question is a Seagate Barracuda ATA IV (ST340016A), and has been in use for 5311 hours. On removing the drive tested with a variety of tools and the drive was passed as perfect. I have exactly the same issue on a TS 453S Pro with a Seagate drive. File System Corruption Driver Corruption Broken Master Boot Record Virus and Trojan Attack Spyware, Adware and Keystroke loggers Hardware Conflicts The Seagate SeaTools software is easy to load and simple to use.
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